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Keeping you safe at events

We are so excited to be welcoming you back to the Eventim Apollo again.

To continue to keep our visitors, staff and artists safe and provide the very best fan experience, we have implemented a number of important measures to reassure and protect everyone at the Eventim Apollo.  These measures are implemented in accordance with the current advice and guidance from UK and local Government, and will be continually reviewed:


• In accordance with the government guidance, COVID passes are no longer required for those who are attending events. It is recommended that you take a lateral flow test before you attend the Eventim Apollo.


• We are encouraging all visitors to be responsible and to continue to wear a face covering during their visit, particularly while moving around the venue and in busy spaces.

• Free sanitiser stations have been placed across the venue and good hygiene practices by all visitors will be encouraged.


• The Eventim Apollo has an advanced air filtering system with established quality control measures.  Fresh air is brought in at roof level and rises into the auditorium roof in four locations before being distributed throughout the auditorium.  Stale air is exhausted through the stage roof via two extracting fans. Another two extract fans remove stale air from the seating area via the floor vents.


• We are a cashless venue and only contactless or card payments are accepted.


• We have enhanced all cleaning regimes before, during and post event, sanitising all surfaces throughout the venue and are using long lasting cleaning solutions to reduce the risk of contact infections.


• Finally, we are asking everyone to respect other visitors, keeping your distance where you can and appreciating we are all at different stages of comfort as the vaccinations and easing of restrictions are rolled out, so some people may still be apprehensive.


Thank you for your co-operation with these measures. We all have a part to play in helping beat the pandemic, and it’s important that we return to live events in the most socially responsible and secure way possible, so that we can continue to host great live acts.  


We can’t wait to see you here.