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Venue info

Security & Bag Policy

What security measures are in place?

We have a range of security measures in place, some of which are visible and some of which aren’t.

On entry all customers will pass through our security arches. These are safe for everyone, even if you have a pacemaker or are pregnant. All bags will be searched on entry so please arrive earlier than usual to allow time for this.

Regular security patrols take place in and around the venue and our staff are trained to spot and report suspicious behaviour. We work closely with the Metropolitan police and Project Servator to ensure our training and procedures are up to date.

Bag Policy

For security reasons only small bags will be allowed into the venue. We class a small bag as A4 size or smaller or a standard handbag.

Large bags such as backpacks, suitcases, travel cases, laptop bags and large tote bags are NOT permitted inside the venue. Use Stasher to find places in the local area where you can leave your large items:

Hammersmith, London | Stasher - Luggage Storage

Cloakroom info

Prohibited Items

Items which are illegal. Anyone found in possession of illegal or contraband goods may also be liable for prosecution

Weapons, bladed/sharp articles, ammunition, explosives, horns, whistles, drums, fireworks, flags, flagpoles, inflatables, large umbrellas, glass bottles, flammable liquids in any container, laser pens, professional camera equipment, illegal drugs, alcoholic beverages, animals (except Service Dogs), confetti, glitter bombs, balloons, wheeled footwear, helmets, full face masks, Go Pros, Laptops and iPads, food and drink or any other item which in our reasonable opinion, may cause danger or disruption to any Event or to other visitors (regardless of whether or not such item is illegal or is carried for specific purposes)

Items which artists performing at an Event or their management have asked us to prohibit; Items which are otherwise prohibited pursuant to the Venue or Ticket Terms.

How can you help?

Stay alert and aware of your surroundings: Be observant and report anything that doesn’t feel right, unattended bags or packages to venue staff or security personnel straight away.

American express
Grolsch
FAS400
EVENTIM400
American express
Grolsch
FAS400
EVENTIM400